State Farm® Insurance Agent Doug Brockway
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Carreiro
November 7, 2024
"We absolutely love the service we received. They made the transition to State Farm easy from a company that I been with for years."
"Thank you so much for the nice review of our office, we enjoy what we all do! - Doug"
Jackie Brown
November 5, 2024
"Wyatt was very good. Took some time setting up 2 new policies. Lots of questions for me. Wyatt was patient and got the job done"
"Thank you so much, Wyatt is a real gem in our office. "
Brenda Cole
October 28, 2024
"State Farm in Newport is wonderful. Very caring people. (Laura) Always on the job. So glad we switched from Liberty Mutual. Can not believe the savings with more coverage. Thank you Laura for taking care of us."
"Thank you for the good review, Brenda. We all love Laura, she takes great care of people! "
Kim Saulnier
October 7, 2024
"I had Allstate and they were charging me an arm and a leg do I switched to State Farm and my policy was just what I wanted for much less , silly me I thought Progressive would be a better deal , nope ,after a few months I messaged Doug and went back to State Farm , never changing again .Thank you Doug for the great Policy and making it so easy to come back . Highly recommend them!!!"
"Thank you for the kind words, it’s great to have you back Kim! "
Brittany Levesque
August 23, 2024
"This location is fantastic. They are immensely caring and will work with you through any situation. My father was diagnosed with cancer, a brutal and aggressive cancer. I was till a new client to them, yet I got checked in on anytime I went in, occasional text messages telling me they were thinking of us and when my gather passed they sent me a card with condolences. This is something no other company has cared to do with me. I actually sat with them for like half hour after his diagnosis just talking. We recently moved out of the area and chose to keep Doug Brockaway as out insurance agent so because I've never had an area actually care about someone as much as they do!!! Please please if you need to get a quote, I've used Renters and auto insurance both well priced and the care you get is amazing"
"Brittany, thank you so much for these very kind words about our office. You and your family are very important to us and we wish you the very best!"
Dawn Bernard
August 22, 2024
"Very helpful. Great bunch of people ❤️"
"Thank you so much Dawn:)"
Michael Spearin
February 21, 2024
"I've needed to call from time to time with questions or making a change to one of my policies and I've been helped by Laura in the Newport Me. Office almost every time..Laura has been such a delight to interact with and so helpfull with everything. I'm so glad I moved all my insurance needs over to them."
"Thank you for the kind words about Laura, Michael. She is definitely the face of our agency! I’m glad she works here with us, and she’s also a great sister:)"
Allen Connor
February 20, 2024
"Tyler and the team at State Farm in Newport are amazing! Sat down for 3.5 hours going over every question my wife and I had! Highly recommend!"
"Thank you so much for the kind words! "
AMOS ADAMS
February 5, 2024
"They do a very good job. The do good service, but there's always room to improve on everything that they're doing great."
"Thanks for the kind review, I know you do spend a lot of time in here visiting the team. What could we have done to make this a 5 star review? "
George Smith
December 30, 2023
"This was hands down the best experience I've had dealing with insurance EVER! I was with Lib/Mut, but they were charging me $101 a mo for 2 cars w/liability.....really! Then the last straw was when they called me about my renewal, on my birthday to tell me my rate was going up by $27. I asked why, I live in the sticks, I have no claims, no tickets and they could not give me a reason after an hr on the phone. CANCELED! Called State Farm $57 mo with a renters policy, I looooove this place!"
"Thank you for the kind words, George. I am looking forward to being your agent for years to come:) Happy New Year - Doug"
Iconic-420 Z
December 15, 2023
"I have had this insurance company for maybe two to three weeks and they have been very helpful they got me a great rate even tho it’s probably going to go up now do to me going off the road. My man Tyler has been amazing advocating for me and when everything got mixed up he helped me sort out the hole situation and completely removed any stress and problems I’ve had since the accident.they really do treat you like family and I sincerely hope this is every drivers first choice for insurance."
"Thank you very much for the kind words. Tyler does such a great job looking out for our policyholders! I am proud to say that we do our best to treat everybody like family here! "
Cathy Trueman
November 8, 2023
"I have dealt with Tyler Miller at Doug's office several times and am so impressed with the level of professionalism and high ethics that he exudes. Doug should be very proud that he has such a great team member representing his name and agency."
"Hi Cathy, Tyler is a very hard working team member… but I’m even happier to count him as a friend. He takes great care of our policy holders every day. I am very thankful for this kind review! "
Zachary Tracy
August 29, 2023
"I was referred to Doug's office from another insurance agent. Unfortunately, State Farm didn't offer the insurance I needed. However, Doug had done thorough research on my needs before he even called me. When we spoke, Doug recommended another agent that would be able to help. Doug helped me even though I was not a customer, and had no potential to be a customer! 5 Stars all the way!"
"Zach, you are awesome ! Thank you for the kind words and good review. I always enjoy helping people, even if we don’t start a policy here. It was my pleasure. "
Nick Lindsey
August 25, 2023
"Good service, and friendly staff"
"Hi Nick, thank you for the very kind words. What could we have done to earn a 5 star from you? I’ve searched our records and have not found that we conducted business together before. Please call me at the office at 207-355-3252 if you have further questions. - Doug "
Yaniel Hidalgo
August 2, 2023
"Great service"
"Thanks so much, we try hard to make our clients happy."
Chris Charest
July 5, 2023
"I love there hospitality"
"Thank you buddy, it’s been a lot of years now! Always a pleasure as you know. "
Mark Clifton
May 9, 2023
"I have had the pleasure of meeting Doug Brockway in person, he was able to answer all my questions. I liked the fact that he didn’t push to OVER SELL me any thing extra I didn’t need. That tells me he cares about the Individual more than the almighty dollar unlike some of the other representatives in my area (who immediately tried to push all their products on me 😡) Doug knew my needs and met them. I enjoyed his personality, which in turn made the process so much easier. Thank you Doug and your team, whom were also just as pleasant..great staff!"
"Thank you Mark, my office always works hard to take good care of you. :)"
Desi M. West
May 8, 2023
"Me and my family have had State Farm insurance for the past 13 years that we have been in maine. Doug, Laura and the rest of the team are wonderful people. There was no one else like State Farm for insurance. Any issue that me and my family have with car insurance or house insurance, State Farm is the place to go because they help us out with any issue that we have. Above and beyond 24/7!"
"Thank you for the kind words, Desi! We do our very best to keep our friends happy:) "
Michael Mauceri
March 8, 2023
"So nice to know that Laura is always there to help she saved me so much money every year thank you Laura"
"Thank you Michael, I taught my sister well:) he he. We all know she’s pretty special around here. "
Ken Batron
December 13, 2022
"Attentive agent. Personal service."
"Thank you for the kind words, Ken! "
Carrie Fogg
November 15, 2022
"Great service. Great communication!! Prices are very fair!!"
"Thank you very much, Carrie. It is our pleasure to provide great service."
H Berg
November 3, 2022
"Tyler is always extremely helpful"
"We really appreciate the feedback; Tyler works very hard to take care of people."
Lou Harper
October 27, 2022
"Best insurance in Maine."
"Well Lou, I hope it is not because we are birthday twins:)"
TheRealKittenGamer
September 30, 2022
"People there are so nice and informative after asking questions. Stop by and check it out you."
"Thank you so much! We do our best to take care of our customers here at the office. Looking forward to many years of it!"
JOEY DELO
September 27, 2022
"These guys and gals are awesome. I've had insurance here for 3 or 4 years now. They are very friendly and treated me good. I will continue doing bussiness with them. And if your looking for a good insurance company to go with ide suggest Doug 😉"
"Thanks so much Joey, we appreciate the honest review. We always work hard to take great care of everybody ! You are awesome!"